Amadeus is not only the leading Global Distribution System (GDS) and the biggest processor of travel bookings in the world, but a leader in delivering a wider range of superior technology to it customers. As a company that uses technology to gain competitive advantage, we are very selective of companies that we partner with. Universal IT Solutions has proven to be a worthy partner, exhibiting a high level of professionalism and expertise in providing IT solutions. Our partnership with UITS has brought immense benefit to our company (in Ghana and Nigeria) both internally and externally.
Nii-Okai Aryee - Products & Development Manager
Amadeus Ghana, Amadeus Nigeria
As one of the leading internet service providers in Ghana, we started having problems with billing our customers when the number grew. Our main problem was with customers who had fixed internet connections. Since their internet connections were always on, we could not control them using RADIUS. We initially used access lists, but that was not efficient since some expired accounts fell through the cracks. Not all customers were also being notified of pending expiration. Also, blocked users did not know whether their blocked access was as a result to expired accounts or an internet downtime.
After unsuccessfully searching for an affordable solution that met our needs, we found TISP Billing from UITS. Over night, our billing problems were solved with this innovative product. The system sent automatic reminders and invoices to customers, and helped us manage information of our customers in an organized manner. Our customers had accounts that enabled them check the status of their accounts. Expired users were redirected to a page that informed them about their expiration. Now, we do not have any billing problems. UITS has also given excellent support for the product, and are always helpful when we require changes in the application.
Daniel Kwofie - Systems Administrator
Engineering Systems & Services Ltd (Ucom)
We needed software to manage our clinic. The hospital management system from Universal IT Solutions was recommended to us. We are very happy customers since the software is so easy to use, and integrates the operations of all our departments nicely. What is most commendable is the level of support we have received from UITS. Their staff are always ready to assist us with the software any time we have difficulty. I would recommend their services for any customer.
Mrs. Debora Sowah - Hospital Administrator
1st Avenue Medical Centre
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